Heber Valley Hospital at 1485 S Highway 40 in Heber City, Utah

Customer Reviews about Heber Valley Hospital

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  I would give less than one star if possible. I visited Heber Valley Hospital really early one morning in January, during a blizzard, because I had strep, and I went looking for an InstaCare (which I learned doesn’t exist at that facility, or anywhere in Heber). When I asked where I could find an InstaCare, I was told by the nurse that my only option was an after hours walk-in clinic, but I’d have to wait until after 6:00pm. I was in so much pain, I couldn’t wait, and also couldn't imagine driving to Park City in the blizzard to find an InstaCare. I knew all I needed was the rapid strep test and a prescription, which is exactly what was provided to me that morning. In and out in 20 minutes. I understand there’s a charge to be seen, and the ER is more expensive than a regular visit or an InstaCare, but the strep test was just under $50, and wasn’t even seen by the incredibly smug doctor, although he did come in to introduce himself, and tell me in a very condescending manor, it probably wasn't even strep. A few weeks later, I received a bill for $1,055! I felt so strongly the charges for my visit were unjust under the circumstances and VERY basic treatment received, and in hopes of IHC working with me to reduce the amount, I formally disputed the charges in writing as required. I recently received their reply, and my request was "respectfully declined". I was told I was, in fact, evaluated by the doctor, and he "ordered my treatment/services, and provided a prescription". Are you kidding me? I just moved to Heber this past September, and still getting familiar with the area. Since my unfortunate visit to the Heber Valley Hospital ER in January, I have downloaded the Intermountain Connect Care app so I can been "seen" for $49 and something ridiculous like this never happens again. What a horrible experience! I will never go there again!
  February 01, 2017

  by Jeannine Orr

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About Heber Valley Hospital in Heber City